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About Sydney Paws Pet Door

Pet doors supplied, installed and trained in since 2011, by a team that loves animals.

Alex started Sydney Paws because he loves animals

Alex founded Sydney Paws Pet Door in 2011 with a simple idea: pet owners deserve a specialist who understands both the door and the animal walking through it. Too many homeowners had been left with poorly fitted doors, jammed flaps, and pets that never quite worked out how to use them. He started the business to fix that, one installation at a time.

Alex is a qualified glazier with 15 years in the trade, and he has worked with pets for 20 years. He is joined by Allen, a qualified glazier and a qualified joiner with over 10 years in the trade, so glass and timber doors are both cut by tradespeople.

Since then Alex has cut over 30,000 panes of glass on site, standing in the frame, and met around 30,000 dogs on the job. Many customers mention him by name in their Google reviews.

What we do

We supply and install pet doors into the door types found in Sydney homes. For dogs: sliding glass doors, glass doors and fixed panels, fly screen doors, security screens, including Crimsafe, French doors, timber doors, walls and windows, and microchip and smart dog doors. For cats: sliding doors, windows and glass, screen doors, timber doors and microchip cat doors. Every size, from small to large and extra large.

Sydney Paws is an installation-only business. There is no online shop and no flat-pack kits. We bring the door, fit it properly, and show you how it works before we leave. That includes pet door training, free with every installation, where Alex works with your dog or cat on the day so they are comfortable with the new door. His method uses no treats: he reads the animal and guides it through. Fewer than five dogs have needed a return training visit since 2013.

Glass cut on site

Alex cuts laminated glass on site, standing in the frame, which almost all companies cannot do. Toughened glass cannot be cut once it is made, so for toughened glass we fit a new panel made with the opening already in it. Our guide can my glass door be cut for a dog door? explains how to tell which glass you have.

The brands we fit

We fit doors from Petway, PetSafe, Ideal Pet Products, Pet-Tek and SureFlap, chosen for the door and the pet. Installations come with up to a 3 year warranty.

Where we work

We install across greater Sydney, from the inner west and eastern suburbs to the north shore, the Hills District and out west. We also cover the Central Coast, Newcastle, Wollongong and Albury-Wodonga, travelling from Sydney with no extra travel charge. See the areas we service, or call and we will tell you.

Ready to book?

Call 0421 575 229 or get a quote online. Tell us about your door and your pet and we will quote online; on the day we install the door, train your pet and walk you through the warranty before we leave.

Read what Sydney pet owners say in our Google reviews, or browse the gallery of finished installations.

customer

testimonials

Read why pet owners love our doors and the freedom they provide.

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Excellent
Sydney Paws Petdoor5.0
Based on 391 reviews
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Lisa Moses
10 hours ago
Alex is amazing! Very patient, professional, honest and reliable. Cheaper than all other quotes and I didn’t need my door replaced which other company’s said I needed to do. Highly recommended!!
I highly recommend Sydney Petdoor! Alex provided excellent service from start to finish. They were professional, friendly and punctual, arriving on time and completing the job efficiently. Their workmanship and customer service were fantastic. Very happy with the result and wouldn't hesitate to recommend them to anyone looking to have a dog door installed.
Alex installed a new cat door for us today. He did an amazing job and went above and beyond to ensure the finished job was perfect. Super efficient, amazingly professional, and our cat can now get in and out on his own whenever he wants. We recommend Sydney Paws Petdoor if you are considering giving your pet independence, or if you’re just sick of a litter tray like we were.
Response from the owner:Thanks Kevin! Cat doors are our favourite kind of job, getting the finish just right matters to us. Love that your cat has his independence now, and that the litter tray days are behind you! Really appreciate the recommendation.
A great service! Alex took the time to provide thorough explanation and guidance, he worked carefully and with great attention to detail, leaving the area clean, all while being very professional and friendly. He offered great instructions on how to train the cats to use the cat flap and what common mistakes to avoid. It worked a treat and our two cats figured it out within two days. Thank you, Alex!
Response from the owner:Thank you Juliane! Walking you through the training and the common mistakes to avoid is just as important as the install itself, so glad that paid off. Two cats sorted in two days is a great result. Thanks so much!
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Alexander Benn
1 week ago
Great service. Very easy to arrange. Installed à super quiet door and even gave us cleaning tips to make it last longer. Thanks team!
Response from the owner:Thanks Alexander! A nice quiet door makes all the difference, and those cleaning tips will help it stay that way for years. Appreciate it!
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